Concierge Service

At Atelier Hair, we believe that true luxury isn’t just about what you wear — it’s about the experience you receive. Our concierge service is dedicated to offering you personalized assistance every step of the way. Whether you have questions about our collections, need styling advice, or require help with your pre-order, we are here to provide you with an impeccable, seamless experience.

 



How Can We Assist You?

Every woman’s journey with Atelier Hair is unique. Our concierge team is available to guide you through the following services:

  • Pre-Order Assistance: Need more information on your pre-order? We're here to answer your questions regarding processing times, shipping details, and the final sale policy.

  • Customization & Recommendations: Not sure which series or texture is right for you? Let us curate a personalized recommendation based on your preferences and lifestyle.

  • Product Care & Styling Tips: Get expert guidance on how to maintain your bundles, ensuring your investment lasts for years.

  • Exclusive Inquiries: Looking for something specific? Our team can help you with special requests or offer access to exclusive deals.


 

Contact Us

 


 

We value your time and trust. Reach out to our concierge team for any inquiries or assistance, and we’ll ensure your Atelier experience is nothing short of exceptional.

We cherish our Atelier Society and are dedicated to offering unparalleled service. Please allow up to 3 business days for a response to your email. We are committed to providing the highest level of care and ensuring a seamless experience for you.

Thank you for being a part of our community.

 

Instagram DM

Direct message us @theatelierhair_co for immediate support or questions.

Business Hours

Monday–Friday | 10 AM – 4 PM EST

Email

concierge@theateliarhair.com

Send Us a Message

Have a quick question or need one-on-one assistance? Fill out the form below and our concierge team will respond within 24 hours.